NEW ACCOUNT DOCUMENTATION AND COMPLIANCE REQUIREMENTS- Customized to Montana State Law

Extended 1½ day format.

Seminar Description

Managing risk is the #1 priority for all financial institutions, starting at the new account desk. If a criminal cannot get in, they cannot steal from your organization and community. Well-trained new account personnel and universal bankers who recognize and stop attempted fraudulent activity are the first lines of defense in protecting a financial institution from fraudsters. Unfortunately, new account personnel are often trained "on the job," which results in an environment of potential vulnerability and unnecessary losses. Additionally, with constant new regulations, ongoing compliance training is paramount to maintain diligence and update processes and procedures.

Whether new or experienced, this seminar covers topics that benefit all experience levels. This one-and-a-half-day program is one of the country's most comprehensive seminars on opening new deposit accounts. The session answers many of the complicated questions customers and employees ask. The 200+ page detailed manual, included in the registration and customized to Montana state law, has become an invaluable resource for banks across the state. These workshops are highly interactive. Come prepared to get your questions answered!

You are encouraged to bring a copy of your institution’s signature cards and account agreement to the workshop

See the session descriptions to view the outline of all topics covered each day.

WHO SHOULD ATTEND:

Operations officers, compliance officers, CSRs, experienced new account representatives, new accounts supervisors, branch managers, trainers, and auditors. Back-office personnel who support the deposit account area will also find this seminar beneficial. At least 85% of this information also impacts the lending area.

Seminar Instructor

Matt Dickinson purchased Training Resources Consulting, LLC from Suzie Jones. Like Suzie, Matt is passionate about sharing technical knowledge and lessons learned to promote excellence in the workplace. He has a reputation for being high-energy with a unique ability to take technical information and make it interesting and applicable. He partners nationally with individual banks, credit unions, and 18 state banking associations. He specializes not only in new account training but also in IRAs and HSAs.”